1.2. The service provided can involve, for example, the provision of data, software, test, image and video documents, information and other content (referred to collectively as "content").
1.3. You have to register in order to use these services. There is no charge for registering to use the Bosch eBike Systems Dealer Portal or the services offered there.
1.4. We cannot guarantee uninterrupted availability or a specific response time, although we will endeavour to ensure that the Bosch eBike Systems Dealer Portal is available without disruption. We cannot guarantee that access to or use of the Bosch eBike Systems Dealer Portal will not be impaired by maintenance work, further development or in any other way due to malfunctions that may also lead to data loss.
2.2. It is possible to register online at www.bosch-ebike.net.
2.3. During the registration process you will be asked to provide various details. If it is necessary to provide certain data (in particular contact data) during registration or when using the service provided on the basis of the Bosch eBike Systems Dealer Portal, you must provide this information correctly and in full. If this data changes during the course of your usage, you must immediately correct your data in the Bosch eBike Systems Dealer Portal in your personal settings, which can be found under "My Profile".
2.4. By submitting your registration data you are making us an offer for the conclusion of a user relationship on the basis of these terms and conditions for use. We shall decide whether to accept your offer at our own discretion. If your registration is not confirmed by us by e-mail to the e-mail address provided by you within 48 hours, you shall no longer be bound by your offer. If an e-mail confirmation is received, an openended user relationship shall be established on the basis of these terms and conditions for use and we shall activate the requested user account. Once the link has been activated, you shall be entitled to use the Bosch eBike Systems Dealer Portal in line with these terms and conditions for use.
2.5. You may only register on the Bosch eBike Systems Dealer Portal once. Your registration, the user relationship and the user account and access data cannot be transferred. As a rule we do not verify your identity or your details when you register. For this reason we cannot guarantee that every profile owner is in fact the person that they claim to be.
2.6. We are entitled to send you legally binding declarations in relation to your user relationship by e-mail to the e-mail address currently listed in your user account.
3.2 It is also your responsibility to ensure that your access to the Bosch eBike Systems Dealer Portal and use of the services provided in the Bosch eBike Systems Dealer Portal is restricted to you and to the persons authorized by you. If you have reason to believe that unauthorized third parties have acquired or will acquire your access data, you must notify the Bosch eBike Systems Service Hotline immediately. Please note: You are fully responsible for all use and/or other activity on the Bosch eBike Systems Dealer Portal carried out using your access data. As the user, you will be liable for any damages arising from unauthorized use by third parties unless you are not at fault in this regard.
4.2. In the event of the temporary or permanent blocking of your access rights, we shall notify you accordingly by e-mail.
4.3. In the event of a temporary block, your access rights shall be reactivated after the blocking period elapses or after the final removal of the reason for the block and you shall be notified accordingly by e-mail. A permanently blocked access authorisation cannot be restored and the associated user account will be deactivated.
5.2. In the event that you completely terminate your Bosch eBike Systems Dealer Portal user account, we shall be entitled to irrevocably delete the data generated in association with your Bosch eBike Systems User Portal 30 calendar days after the termination comes into effect and after any statutory retention period has elapsed. The data protection provisions in relation to personal data shall have precedence and may allow for deletion at an earlier point.
5.3. Either party's right to terminate the agreement for cause shall remain unaffected. Such cause shall apply in particular if you repeatedly or gravely violate these terms and conditions for use.
6.2. You yourself are responsible for establishing the technical requirements necessary for the contractual use of the services in your area of responsibility (in particular hardware, web browser and Internet access). Advice in this regard is not part of our services.
6.3. We would point out that user activities within the legally permissible scope of the Telemedia Act, the German Data Protection Act in its current version and, with effect from 25.05.2018, the EU Data Protection Basic Ordinance may be monitored and may result in legal obligations on our part. This may entail the logging of IP connection data and their evaluation of there is specific reason to suspect a breach of these terms and conditions for participation and use and/or if there is specific reason to suspect some other illegal activity or criminal act.
8.1. Unless further use is expressly permitted in these terms and conditions for use or in the Bosch eBike Systems Dealer Portal,
- user rights shall be limited to the duration and scope of the contractual use of your user account in the Bosch eBike Systems Dealer Portal and/or the services used by you;
- you are prohibited from processing, editing, translating, advertising, demonstrating, publishing, displaying, copying or distributing all or any of the content on the Bosch eBike Systems Dealer Portal (including the use of so-called I-Framing). Likewise you are prohibited from removing or altering copyright notices, logos and other identifiers or protection notices.
8.2. You are only permitted to download content ("Download") and to print content if there is a download or print option in the Bosch eBike Systems Dealer Portal as a function (e.g. by means of a Download button).
8.3. You will be granted indefinite non-transferable user rights to the content downloaded by you in an orderly manner from the Bosch eBike Systems Dealer Portal. Otherwise, all rights to the content shall remain with the original rights holder.
8.4. All mandatory statutory rights (including copying for private and other personal use pursuant to copyright laws) shall remain unaffected.
9.2 When you download the Software, Bosch shall grant you the free and non-exclusive right to use the Software in accordance with the instructions for the purpose of diagnostics and for the maintenance and/or troubleshooting of Bosch eBike systems.
9.3 You are not entitled to distribute the Software or otherwise to supply it to third parties (including hiring, leasing, lending or licensing).
9.4 You are not entitled to edit, modify, reverse engineer, decompile or disassemble the program code of the Software or parts thereof or to hack the source code in any other way or to produce derivative products from the Software.
10.1. Any activity that could impair the smooth operation of the Bosch eBike System Dealer Portal, in particular that could overload our IT systems, is prohibited.
10.2. If you become aware of any illegal, wrongful or unauthorized use of the Bosch eBike Dealer Portal contrary to contract, you can write to Bosch GmbH, Gerhard-Kindler-Straße 3, 72770 Reutlingen or e-mail firstname.lastname@example.org to report such improper use. We shall then investigate the matter and take any steps that may be necessary.
11.2. Bosch eBike Systems shall only have unlimited liability to the user for damages arising from any intentional or grossly negligent breach of contractual obligations by Bosch eBike Systems and in the event of loss of life, physical injury and damage to health. Liability for minor negligence shall be excluded. Any liability on the part of Bosch eBike Systems according to the German Product Liability Act or when guarantees are offered or the Australian Consumer Law shall not be affected by this.
11.3. The aforementioned liability restrictions shall also apply in the event of breaches of duty by the legal representatives or agents of Bosch. If the above provisions exclude any liability on the part of Bosch eBike Systems, this shall also apply to any personal liability on the part of the employees and agents of Bosch eBike Systems.
The Bosch eBike Systems Dealer Portal is provided by
Robert Bosch GmbH
Geschäftsbereich AE-EB – Bosch eBike Systems
Gerhard-Kindler-Straße 3, 72770 Reutlingen
Phone and e-mail
|Germany||+49 (0)7121 76 66 email@example.com|
|Rest of Europe||+49 (0)7121 7666 firstname.lastname@example.org|
|Australia||+61 1300 300 email@example.com|
15.1. German law shall apply, excluding the regulations of German private international law and the United Nation Convention on the International Sale of Goods. The sole court of jurisdiction is Stuttgart.
15.2. If any provision of these terms and conditions of use is or becomes invalid, this shall not effect the validity of the remaining terms and conditions for use. In such as case the parties are obliged to work to establish terms and conditions for use that achieve effective terms and conditions for use that reflect as closely as possible the economic intent or the original terms and conditions. The above provisions shall also apply accordingly in order to remedy any contractual deficiencies.